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RapidAssist includes "whatever it takes" support. After all, we do have the best technical support tool around!

Standard telephone support hours are from 9 am to 5 pm MST. If you need support outside of those hours, you can schedule it via email at the link below.

By phone: (801) 642-0099
Alternate support number: (801) 636-0440
Email: support@rapidassist.com
Note: Be sure to place the word "RapidAssist" in the subject line of your email.

Click here to get help now

Having the following information ready before you call will help us resolve your problem more quickly:
  • JauntServer, Jaunt, and RapidAssist version
  • Server operating system
  • User and Tech workstation information (OS, screen resolution and color depth)
  • Connection information, including any firewalls and proxies in use
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