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How many times have you said: "If only I were there, this call would have taken less than five minutes!"
With just a simple click on a web link, and with no prior setup necessary, you can see your customer's screen, draw on their screen to provide coaching, and remote-control their computer.
  • Communicate about solving problems, not describing the screen.
  • Reduce average call times and hold times.
  • Provide the best possible customer service and improve customer satisfaction.
  • Reduce repeat calls.
Click the link below to learn how RapidAssist helps you reduce support costs and improve customer satisfaction.
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